Advance your career
Learn to build dashboards, generate reports, and improve business processes so you stand out for business critical roles.
Salesforce CRM Professional Certificate
This certificate program is designed to equip you with hands-on experience to optimize your use of Salesforce and even customize and manage your company’s Salesforce instance. Upon completion, you will be prepared for the Salesforce Administrator Credential Exam.
Through multimedia lessons and real-world projects, you will gain a foundation in Customer Relationship Management (CRM), creating dashboards and reports in Salesforce, and business process improvement. You will learn by doing real-world projects using the same industry-standard software as the pros. Courses feature content for different types of learners including videos, slideshows and guides.
You will learn how to apply your knowledge of Salesforce’s features and functionality to improve and maintain data quality, automate processes, and perform advanced analytics. You will also learn how to run sophisticated reports and configure dashboards that make your data driven recommendations easy to digest.
Your instructor will provide regular qualitative and quantitative feedback on your project-based work throughout the program, providing guidance around areas for improvement. You will learn by using industry-standard software directly in the learning platform and gain the customer relationship management (CRM) skills needed to show leadership in sales, operations, business development, and customer success.
An online program that builds your digital toolkit
94% of our program participants access opportunities to advance their career within just 2 weeks of program completion.
Personalized support, hands-on experience, and career development guidance ensure that you complete the program and advance in your career quickly.
I liked the paced learning and the professors who helped you understand along the way. The courses were fun and interactive. They helped me understand things by having the labs and knowledge checks throughout the course.
This program taught me amazing information that I could not have learned by research alone. I learned practices I will continue to take to my businesses. My instructor asked patient, guiding, and pointed questions. The lessons, articles and videos, the question/answer sections, and mostly the assignments with practical applications were incredibly valuable.
It was so easy to learn the given information because the courses are created in a way that helps to not only learn, but practice the learned knowledge right away, and that helps me to understand everything much better.
How it works
A guided learning journey from start to finish.
Pick an exciting skillset and set your goals.
Work with our advisors to review your education and existing skills. Identify transferrable skills you already have.
Learn the skills online and get the support and feedback you need.
Work through a curriculum featuring hands-on projects that mirror the ones you’ll have to do on the job. Get support and personalized feedback from instructors as you learn.
Multimedia lessons and real-world projects
Courses feature content for different types of learners including videos, slideshows and guides. Learn by doing real-world projects using the same industry-standard software as the pros.
Get personalized support and detailed feedback
We have a team of student advisors, instructors, and industry experts available to give you personalized support every step of the way. We are with you until you reach your career goal.
Follow step-by-step instructions to complete a project.
Chat with our helpdesk if you have questions as you complete the project.
Get detailed personalized feedback from your instructor highlighting your strengths and areas for improvement.
Sign up for an optional office hour session with your instructor to discuss the project feedback.
Affordable interest-free payments.
Flexible payment options
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